Aeroplan Class Action/Recours collectif Aeroplan

https://www.merchantlaw.com/class-actions

2019 Update

FINAL UPDATE – March 28, 2019

This class action settlement has been approved by the Court. This Canada-wide class action settlement for the 2006 Aeroplan points system changes, results in eligible Aeroplan members receiving class action ‘compensation Aeroplan points’ added to existing Aeroplan accounts.

Pursuant to the above Aeroplan class action settlement, Aeroplan is reinstating to its members accounts a total of two billion (2,000,000,000) Aeroplan points that their office deemed to be expired between July 1, 2007 and October 15, 2007.

If you were an Aeroplan member on October 16, 2006 AND some of your points were deemed to be expired between July 1, 2007 and October 15, 2007 due to there having been no activity in your Aeroplan account for a period of at least twelve (12) months, you are entitled to a share of the Aeroplan compensation points under the settlement. The compensation points being applied to each applicable member’s account is a pro rata share of the 2 billion compensation points, based on the total points expired from all eligible accounts during the above years.

The above process is taking place automatically and no action [i.e. no submitting of a “claim form” by class members] is required in order to see compensation points placed in your Aeroplan account.

Despite the above settlement having been negotiated, Aeroplan denies any liability or error by their office.  Throughout the litigation of this class action, Aeroplan maintained their ‘legal defence’ that its 2006 Aeroplan program changes were appropriate and permitted under the terms/conditions of the Aeroplan program.

Please review the above PDFs [including: 5. Schedule D – Press Release of the Plaintiffs] for a detailed explanation.  Eligible class members do not fill out an application form and do not apply to be part of the class action.  Under the terms of the class action settlement, Aeroplan points will automatically be added to eligible Aeroplan account, if you qualify for compensation under the settlement.  Aeroplan is responsible to implement the same settlement terms. 

Your eligibility is determined by Aeroplan, based on their own records. For privacy reasons, our law firm does not have the ability to access Aeroplan records or information regarding individual class members Aeroplan accounts. In the result, to determine whether or not you are eligible to receive ‘compensation Aeroplan points’, you should contact Aeroplan directly at https://www.aeroplan.com/helpcenter/contact-us

This class action litigation is concluded.  Please do not contact Merchant Law Group LLP (who acted as lawyers for the plaintiffs) with questions about whether or not you are individually eligible to benefit from this class action settlement, as our law firm does not have access to the Aeroplan membership system. Please direct all inquiries to Aeroplan at 1-514-395-0300 or 1-800-361-5373 or through the above Aeroplan online help centre website.  Our law firm does not represent Aeroplan [and does not act for Aeroplan in respect of this class action litigation process]. 

If you have questions relating to the 2006 Aeroplan class action ‘litigation process’ that occurred before the Courts, please call our law office at 1-306-791-2196.

To reiterate the explanation above, our law firm cannot verify eligibility regarding individual Aeroplan membership accounts or answer questions regarding the calculation of individual compensation, please direct those inquiries to Aeroplan at 1-800-361-5373 or through the above Aeroplan online help centre.

PLEASE NOTE, THIS AEROPLAN CLASS ACTION SETTLEMENT RELATES ONLY TO THE ABOVE-DESCRIBED 2006 ISSUE.  NO OTHER CLASS ACTIONS ARE BEING PURSUED AGAINST AEROPLAN.